Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences and login status. Cookies are widely used to make websites work efficiently and to provide reporting and personalisation.

2. Types of Cookies We Use

• •Strictly necessary cookies — required for the website to function and cannot be switched off. These enable core features such as security and session management.
• •Functional cookies — allow the website to remember choices you make (such as language or region) to provide enhanced features.
• •Analytics cookies — help us understand how visitors interact with the website by collecting and reporting information anonymously.
• •Marketing cookies — used to deliver advertisements more relevant to you and your interests.

3. Specific Cookies We Set

• •Session cookies — maintain your login state while you navigate the portals.
• •Authentication cookies — recognise you when you return and keep you logged in.
• •Preference cookies — remember settings such as your selected delivery service.
• •Analytics cookies — track page visits and usage patterns to help us improve the website.
• •Payment session cookies — support secure checkout via our payment provider.

4. Third-Party Cookies

We use trusted third-party services that may set their own cookies:

• •Stripe — for secure payment processing.
• •Google — for mapping, distance calculation, and analytics.
• •Analytics providers — for understanding website traffic and performance.

5. Managing Cookies

• •You can accept or reject non-essential cookies through the cookie preference banner on first visit.
• •Most web browsers allow you to control cookies through their settings. You can usually block or delete cookies, but this may affect website functionality.
• •Disabling strictly necessary cookies will prevent parts of the website (including login and booking) from working correctly.
• •You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

6. Browser Settings

For guidance on managing cookies in your specific browser, visit the relevant help page:

• •Google Chrome: chrome://settings/cookies
• •Mozilla Firefox: about:preferences#privacy
• •Safari: Preferences → Privacy
• •Microsoft Edge: Settings → Cookies and site permissions

7. Updates to This Policy

We may update this Cookie Policy as we introduce new features or change the cookies we use. The 'last updated' date at the top of this page will reflect the most recent revision.

8. Contact Us

If you have any questions about our use of cookies, please contact us at info@omnisn.com or call 0330 043 0729.